Here at Skallo, we proudly stand by behind every each one of our product
Skallo guarantees most of its products against defects in material and workmanship in the product under normal use with a minimum of a limited 1 year warranty, effective from the date of purchase. Warranty lengths may vary between product categories. For specific warranty terms, please refer to the product listing page or product operation manual.
Under the limited warranty, Skallo will repair, replace, or refund any parts found to be defective due to manufacturer flaws. This warranty extends only to personal use and does not extend to any product that has been used for commercial use, rental use, or any other use in which the product is not intended for. There are no warranties other than that expressly set forth with each product. This warranty is non-transferable. Skallo is not responsible in any way for any damages, losses or inconveniences caused by equipment failure or by user negligence, abuse, or use not in accordance with the user manual or any additional safety, use, or warnings included in the product packaging and manual.
Skallo is not liable for incidental or consequential damages of any nature resulting from the use of this product and any liability shall not exceed the purchase price of the product.
This warranty does not apply to any damages due to accident, misuse, abuse, alteration, vandalism, improper or inadequate maintenance, and damage in return transit.
Please save your receipt. You will need this when making a warranty claim or inquiry. You will need contact Skallo for warranty service via our Online Warranty Form. A Skallo customer service representative will contact you by email, with product return instructions.
Please visit our FAQ section for a quick solution to your problem.
The display value on your scale may be affected by electromagnetic disturbances from other electronic equipment that operate near your scale, such as radios, microwaves, cell phones, etc. If this occurs, please move the device that is causing the disturbance and turn the scale off and restart.
Make sure your scale is at normal room temperature. If your scale is not at normal room temperature, please wait several hours before using it.
Only use your scale on a firm, flat and stable horizontal surface. Our scales are not recommended for use on carpeted, rubber, or other soft surfaces. Using digital scales on such surfaces will cause inaccurate readings.
Skallo scales are precision instruments, and should be taken care of as such.